Maxpain - personal fitness app prototype

Tags: Design for Usability, Interaction Design, User Research, School Project

Time: 02/2016 - 03/2016

Instructor: Kristen Kersh, Rob Brogan

Teammates: Lauren Gary, Roshni Kochhar, Eliza Bruce

Tools: Illustration, InVision, POP

Brief Intro: MaxPain is an app for young, healthy people who suffer from chronic pain and want to track and manage it.

 

Procedure

First Step: build Concept

At the very beginning, we found a problem like I have chronic pain in different parts of my body and I want to address them (my knees hurt when it’s cold outside, my back hurts when I stand too long etc…)

Then we brainstormed 20 how-might-we questions:

How might we….
    … track our physical well-being? 1
    … change our body shape? 1
    … train our entire bodies? 2
    … look at the body as a whole? 1
    … make our movements more standard? 2
    … track our recovery time? 2
    … measure or judge our boundaries and limitations? 3
    … motivate action? 4
    … maintain consistency? 4
    … track all aspects of health? 1
    … use physical therapy advice in a practical way? 3/4
    … take invisible data and turn it into a visible form? 3
    … make this process more fun and appealing? 2/4
    … break down long term goals into smaller more achievable goals? 2
    … generate feedback and personalize it? 3
    … utilize time efficiently and effectively? 4
    … make data accessible? 3
    … incorporate the physical environment? 2/4
    … customize activity?2/4
    … find balance between it being a tool or a game? 1

We decided to make these questions into four category: goal, way, feedback and participation, which is a methodology  of gamification.

To summarize our questions, we got these three final questions:

  1. How might we create an application for users to track their physical well-being over time by use of a visual representation of their body as a whole?

  2. How might we take invisible data and turn it into a visible form?

  3. How might we educate others on how the body functions in a holistic manner?

 

Step Two: create model(pre-persona), Screener(filter questions) and scripts

Screener questions:
How old are you:
under 18 {terminate}
18-25
25-35
35 and older {terminate}
 
Do you have any chronic illnesses?
yes {terminate}
no
 
Do you have any serious diseases?
yes {terminate}
no
 
Do you experience pain above a level of 4 (on a scale of 1-10) at least once a week?
yes
no {terminate}
 
Do you experience chronic pain?
yes
no
 
Can you tell me about a time that you experienced chronic pain?
Can you tell me more about that?
How do you define the chronic pain?
Tell me about some of the places you experience your pain?
What were you doing when you got that pain?
Can you circle on the picture where you experience pain chronically?

Have you ever had a physical injury in any of those spots?
Have you ever had surgery in any of those spots?
Have you ever sought professional medical help for your pain?
Have you received physical therapy for your chronic pain?
Do you do independent research about your pain?
Do you do anything to try and prevent the pain?
Do you do anything to try and treat the pain at its onset?
Right now, at this moment, rate your pain on a scale of 1 to 10 (1 being the least pain, 10 being the most), in each of the places you experience chronic pain:
Do you get tired easily?
How many hours of sleep do you usually get?
Describe your diet to me.
tell me more about that (as many times as necessary)
Do you get infections often?
Do you get dizzy?
Do you get colds often?

 

Step three: interview people and create persona

Persona Outline:

-       Young people

-       Relatively healthy and fit – no major illnesses, and solid diet and non-sedentary lifestyle

-       Experience some sort of consistent, long-standing pain – weekly or monthly, at a level of 2 or higher on a scale of 1 to 10

-       Self-sufficient; able to take care of themselves

-       Pain: physical, localized or general

o   Pain that “doesn’t have a cure”

-       Occasionally has trouble doing daily activities because of the pain

-       Has low energy

-       Occasionally bad temper/mood

-       Wants to avoid or mitigate pain without medication

-       Ideally would want to live pain-free, but accepts the pain as an inevitability because of the following:

o   Time

o   Money

o   Inconvenience

o   Lack of awareness or knowledge of solutions

o   Laziness – has no problem living with the pain

o   Space

o   Wanting to continue to do things that may make pain worse – compromise

§  Willing to be in pain at the expense of making a lifestyle change

-       Wants to understand the pain, and being conscious of how to treat or prevent it

-       Wants to learn what activities/behaviors/states of mind might trigger the pain

-       Wants to feel pain less often

-       Wants the pain to be less intense

 

Final Persona: LeAnne

LeAnne is a 30 year old female and a retired dancer who is very athletic and currently works as a flight attendant. She is very active, loves to exercise, and follows a very strict (mostly) vegetarian diet. LeAnne has participated in many half-marathons, is a part time Pure Barre instructor and an active recreational runner. When she isn’t exercising or trying new recipes for meals, LeAnne is flying all over the country with Virgin America. Her schedule is very hectic and she is constantly adapting to different time zones. To keep up with her healthy diet, LeAnne works to plan her meals for long flights to avoid eating out and stay healthy. She also does what she can to plan hotel-room exercise routines to stay fit during layovers. While she is working she spends a lot of time sitting in her flight attendant jump seat during long flights. This seat is small and compact and on cross country flights it can be very uncomfortable after a few hours. She also aids flyers in getting their baggage into overhead storage bins. Due to her intense 15 year career as a dancer, LeAnne began experiencing chronic pain as she got older. Her pain is localized on the upper left side of her body, moving from her left shoulder and up to her neck. This has only intensified as she’s been working long hours, sitting on planes. She says her pain is attributed to overworking her shoulder during performing, working as a massage therapist (which she did part time), stress and her current job with VA. Thankful to her education in massage therapy, LeAnne is well versed in the body, its parts and functions. She often seeks advice from her friends who are physical therapists and is very eager to learn more about how to manage her pain. She tries her best to stay away from using medications and prefers to treat her pain by regularly visiting a chiropractor, being more aware of her body movements, stretching, exercising and at times using KT [medical] tape for support that provides relief. She is a fan of using mobile exercise apps, social media and has her own Nike FitBit which she uses every day. LeAnne has a steady income and is willing to spend her money on functional items.

 

STEP Four: paper prototype

papermockups.jpg